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Overview Of Office Management and Administration Diploma
The UK business sector continues to rely heavily on skilled administrative professionals to keep organisations running smoothly. According to the UK Office for National Statistics (ONS), administrative and secretarial roles remain among the most in-demand support positions nationwide. Moreover, employers increasingly value individuals who can handle communication, documentation, time management and organisational duties with confidence.
This office administration course provides a complete foundation in modern office management. In addition, learners develop practical skills in communication, meeting handling, business writing and executive support — all essential for thriving in UK workplaces. Consequently, the course improves employability for entry-level and experienced professionals looking to strengthen administrative competence.
By the end of this course, you’ll know how to:
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Manage day-to-day office operations effectively.
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Communicate professionally through phone, email and meetings.
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Apply time-management and organisational skills to workplace tasks.
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Support executives with confidence and professionalism.
Course Features:
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Developed by expert instructors with real UK office experience
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CPD-accredited qualification
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Lifetime access to all study materials
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24/7 tutor support
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Learn anytime on mobile, tablet or desktop
Description of Office Management and Administration Diploma
This office management course provides practical, job-ready training for administrative roles across UK organisations. Moreover, it covers essential skills such as communication, meeting coordination, time management and professional writing. Therefore, learners gain the knowledge required to work confidently in office settings ranging from small businesses to large corporate environments.
In addition, the course explores interpersonal communication, body language, etiquette and productivity skills aligned with modern UK workplace expectations. Furthermore, the lessons are structured to support beginners as well as those already working in administrative support roles. Consequently, graduates leave with a strong, versatile skill set that enhances career progression.
Curriculum Overview:
Personal Assistant — Learn the role, responsibilities and essential skills needed to support executives in UK organisations.
Admin Support — Understand core administrative functions including record keeping, coordination and workflow support.
Organisational Skills — Build strategies for arranging tasks, managing priorities and structuring workloads effectively.
Telephone Etiquette — Develop professional communication skills for handling calls, messages and customer service.
Business Writing — Improve clarity, tone and professionalism when writing emails, reports and office documents.
Time Management — Learn methods to increase productivity, manage deadlines and reduce workplace stress.
Body Language and Effective Communication — Explore verbal and non-verbal communication to enhance interpersonal interactions.
Meeting Management — Understand how to prepare, organise, run and follow up on professional meetings.
Assignment & Certificate — Complete your practical assessment and earn your CPD-accredited certification.
Why Choose Us?
- This course is accredited by the CPD Quality Standards.
- Lifetime access to the whole collection of the learning materials.
- Online test with immediate results.
- Enroling in the course has no additional cost.
- You can study and complete the course at your own pace.
- Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.
Certificate of Achievement
Upon successful completion of this course, learners will receive a CPD-certified PDF certificate for £9.99 or a hard copy for £14.99.
This certificate strengthens credibility for administrative, receptionist and office support roles in the UK.
Who Is This Office Management and Administration Diploma For ?
Aspiring office administrators and assistants
Individuals seeking UK workplace skills
Career changers entering administration
Students preparing for office roles
Professionals needing a CPD-recognised qualification
No prior experience is required.
Office administration course – CPD accredited online
Requirements of Office Management and Administration Diploma
No previous qualifications required
Basic English and digital skills recommended
Access to the internet and a digital device
Suitable for all beginners and professionals
Career Path
Office Administrator
Administrative Assistant
Personal Assistant (PA)
Office Manager
Receptionist / Front Desk Officer
Learners may progress to advanced business administration or leadership qualifications.
Order Your Certificate
To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:
FAQs -
Aspiring office managers, administrators, executive assistants, and career-changers.
Ideal if you want practical systems for smooth day-to-day operations.
No prior admin qualification is required
Set up filing and information systems, manage schedules, meetings and travel, and handle correspondence.
Create templates, SOPs, and basic reports; support HR, finance, and compliance tasks.
Run an efficient, professional office with clear workflows.
No—basic English, digital skills, and a reliable internet connection are enough.
The course starts from fundamentals and builds to confident practice.
Helpful for both newcomers and upskilling staff.
Office Administrator, Office Manager (junior), Executive/Team Assistant, Reception & Front-of-House, Project/Admin Coordinator.
It also strengthens progression toward operations support or PA roles.
Real-world portfolio pieces from your assignment help applications.
Course Curriculum
| Office Management and Administration Diploma | |||
| Personal Assistant | 01:23:00 | ||
| Admin Support | 01:54:00 | ||
| Organisational Skills | 01:16:00 | ||
| Telephone Etiquette | 01:07:00 | ||
| Business Writing | 01:24:00 | ||
| Time Management | 01:09:00 | ||
| Body Language and Effective Communication | 01:23:00 | ||
| Meeting Management | 01:24:00 | ||
| Assignment | |||
| Assignment – Diploma in Office Administration Online | 00:00:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||
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