Terms & Conditions
Introduction
This document establishes the general terms and conditions of use (“General Terms and Conditions“) that will be applicable when you visit and/or use the Digital Platforms and/or the Website: https://www.nextgenlearning.org.uk/ (hereinafter, jointly “Platform“), whose ownership corresponds to NextGen Learning. (“NextGen Learning”).
It is also necessary to read the Privacy Policies, where we detail our information handling practices. We care about keeping our users safe and are constantly working to collect information confidentially. Access and/or use of the Web site attributes to the internet user the condition of the User of the website (the “User” or the “Users“), which implies full acceptance of all the provisions included in this document.
Definitions
Without prejudice to the terms defined in various sections of this document, the terms used here with the first capital letter and that are not defined differently will have the meaning attributed to them below and may be used in masculine, feminine or neutral, as well as singular or plural, indistinctly and according to the context: Once payment is received, and products have been delivered to the student’s dashboard or accessed, refunds are not available. This does not affect your statutory rights.
“Careers” is the set of Courses of a common theme, ordered by a learning criterion, including theoretical and methodological information necessary to address knowledge from various fields, from multi and interdisciplinary perspectives, in order for its users to develop their skills in a specific theme.Once payment is received, and products have been delivered to the student’s dashboard or accessed, refunds are not available. This does not affect your statutory rights.
“Cookie” is the data file that is stored on the User’s device when the User accesses the Site.
“User Account” is the form of identification created (consisting of an access ID and password) that is given to Users so that they can access the Services that “NextGen Learning” offers through the Platform. (Hereinafter, the “Account” or “User Account“).
“Course” is that curricular space in which the Mentors and/or instructors will be in charge of imparting knowledge regarding a certain subject and/or particular topic to several Users 1 through classes taught through the “NextGen Learning” Platform.
“Current Laws” mean all laws, codes, legal norms, ordinances, regulations, treaties, rules, norms, permits, resolutions, orders, interpretations, decisions, injunctions, as well as norms, resolutions and sentences that currently or in the future are in force in UK and are applicable to Users.
“Memberships” is the term used to define the types of subscription for a limited time to our Services, which grant access options to the Courses and Services that “NextGen Learning” offers through the Platform, so that the User You can choose the most convenient option depending on your preferences, rates, and Courses.
“Mentors” is that person specialised in certain disciplines, subjects, among others related to the Courses, who will share their experience and knowledge with the Users, in order to be able to guide them or answer the doubts that the Users have in the Courses.
“Platform” refers to the website, virtual Platform, and other digital media such as smartphone applications with IOS or Android technology, tablets, SmartTv, among others, whose ownership corresponds to “NextGen Learning”, and within which Users register to obtain the service.
“Product” is the term that defines access to the course or to a Package of Courses, within the Catalog of Courses offered by “NextGen Learning”, regardless of the subscription of a Membership. In case the User chooses to access one of the Products, he/she may access the Course and view classes online and/or live, and their respective contents.
“Instructor” is that professional or specialist in a certain subject or field of knowledge, academic discipline, science or art which will teach a Course or several Courses in a virtual way, through the Platform.
“Service” is the service provided by “NextGen Learning” which consists of making available to its Users, Courses on various topics or areas of knowledge, academic discipline, science or art, which are taught by instructors and/or Mentors specialised in the matter. The service provided through the Platform may be made up of online and/or live courses, personalised assistance in the courses through mentors, events and video conferences, among others, that “NextGen Learning” communicates in due course.
“Rate” is the price that the User must pay to access any of the Memberships offered by “NextGen Learning”. The Fee may be paid through the means of payment that “NextGen Learning” makes available to you on the Platform.
“Specific Terms and Conditions” will be the terms and conditions of each Membership.
Your Personal Information
- We will only use your personal information in accordance with our privacy policies.
- Please email us at (info@nextgenlearning.org.uk) if you desire to change your preferences regarding unsolicited commercial messages.
- When we need to use your personal information to fulfil our duties under any contract we have with you (such as providing you with access to Online Courses on the Website for which you have registered or made a purchase), we will do so.
- Where we have your express approval to collect, retain, and use your information for specific purposes, such as marketing and promotional emails for items on our Website.
Site Description
The Platform is an educational community for people who want to learn creative skills from professionals in the market. Within “NextGen Learning”, Users may enrol in online courses, share personal projects, contribute and learn in discussion forums, interact with people who have the same interests, and read or comment on articles or tutorials. On the Platform, they may also publish images, photographs, audio and video files, share promotions, discounts, if they so wish and with prior authorisation from the User.
Through the Platform, Users register for Courses, through which they can have access to audiovisual content, discussion forums and direct contact with the Class Teacher. These Conditions, the Privacy Policies and other legal notices published by “NextGen Learning” are alien to the agreements, communications and other documents (“Class Commitments“) that the student and Teacher may establish within the class. “NextGen Learning” will not be responsible for any obligation included in the Class Commitments or for any action taken based on them, in addition to not being considered part of any of the transactions between the student and the instructor. “NextGen Learning” reserves the right to eliminate the offer of any class and/or course, at any time and for any reason.
Acceptance of the conditions
“NextGen Learning” has made the Platform available to you, and therefore, by accessing it, you must read, understand and accept these terms and conditions (the “Conditions“). Likewise, you are subject to these Conditions which, together with our Policies of Privacy, govern our relationship with you within the Platform. You can only register and be a User of the Platform, after having accepted the Conditions, if you do not accept them, you are asked not to use, access, or manipulate the information of the Services offered by the Platform, since you would be making inappropriate use of it.
Availability of the Contents
The contents displayed through the Platform may include all types of files, which may be their own or those of third parties, such as texts, images, sounds and videos, links to other sites or applications outside of “NextGen Learning”, and any other content that “NextGen Learning” considers pertinent to add.
“NextGen Learning” does not guarantee that the contents offered on the Platform are always available, so “NextGen Learning” reserves the right to suspend or add any functionality on the Platform.
Access and use of the website
Users will be able to enjoy all the functionalities and services offered by the Platform since they register in the Account and opt for any of the Memberships unless “NextGen Learning” has launched a free plan at the time of registration. You must not copy or download any of the videos offered to you to aid your learning, as these materials remain the copyright of Next Generation Learning or a designated third party and can only be accessed through Next Generation Learning's resources.
Access and use of the Platform may only be carried out by those persons who, per the applicable legislation, have the full capacity to carry out legal acts. In the event that a minor wants to access the Services offered by the Platform, those who exercise parental authority or guardians of minors or of those persons reputed by Current Laws as subjects of law with an absolute disability will be responsible. For the acts performed by the latter. You must not copy or download any of the videos offered to you to aid your learning, as these materials remain the copyright of Next Generation Learning or a designated third party and can only be accessed through Next Generation Learning's resources.
Registration
Users must register on the Platform to create an Account. Having to complete the registration form with all their personal information such as full names, a username, place an email, among others. You will also need to choose a password. You must not copy or download any of the videos offered to you to aid your learning, as these materials remain the copyright of Next Generation Learning or a designated third party and can only be accessed through Next Generation Learning's resources.
Only one Account can be registered per User. The User must provide accurate, complete and updated information. Failure to do so represents a violation of these General Terms and Conditions and could mean the cancellation of the Account if “NextGen Learning” deems it appropriate.
The User name chosen at the time of registration must not violate good customs, violate the rights of third parties, cause misunderstandings, confuse other users or threaten the reputation or image of “NextGen Learning”, reserving the right to modify any username that deems inappropriate without prior notice.
Liability for passwords
It is the User’s responsibility to take care of their login data and of any activity within their Account, so they must keep it under absolute reserve and confidentiality, the action of sharing it with third parties is prohibited. Any action carried out through the User’s Account is presumed carried out by the User and proof to the contrary is not admitted.
“NextGen Learning” is not responsible for the damages that may occur due to acts of security or for the damages related to the disclosure of the User’s name or password. If there is any type of security violation or identifies that someone has accessed their Account, the User must notify “NextGen Learning” instantly.
In case of forgetting the password or of any other circumstance that implies a risk of access and / or use by unauthorised third parties, the User will immediately notify “NextGen Learning” , in order to proceed immediately with the blocking and / or replacement Of the same. In any case, all operations or transactions carried out prior to said communication will be understood to have been carried out by the User, who, if applicable, will be responsible and pay the expenses and damages arising from any unauthorised access or use. to the Platform.
Correct use of the Platform
The Platform may only be used for lawful purposes and that do not violate good customs and / or this document. The User undertakes to use the Platform for lawful purposes that do not violate the legal system, public order and good customs. In that sense, by way of example, but not limited to, the User will refrain, among others, from:
The User undertakes to use the Platform for lawful purposes that do not violate the legal system, public order and good customs. In that sense, by way of example, but not limited to, the User will refrain, among others, from:
The User undertakes to use the Platform for lawful purposes that do not violate the legal system, public order and good customs. In that sense, by way of example, but not limited to, the User will refrain, among others, from:
- Abuse, harass, threaten, impersonate or intimidate any person.
- Publish or transmit any type of defamatory, obscene, pornographic, abusive, offensive, profane content or that infringes the copyright or rights in general of any person.
- Attempting to access or search engines or software (spiders, robots, crawlers, data mining tools or similar) other than those provided by “NextGen Learning” or those generic search engines provided by third parties and publicly accessible on the Internet.
- Generate or send spam emails to any person or URL.
- Create multiple accounts in order to vote for or against the projects of other users.
- Publish content for which you do not own the copyright.
- Increase or alter the number of votes or comments artificially, or from another Service, in order to give or receive money or any type of compensation for said votes.
- Sell or transfer your User Account.
- Use the Platform for commercial purposes or for the benefit of third parties in a way that violates the provisions of this document.
- Attempting to decipher, decompile or reverse engineer any software provider of the website, among others.
Likewise, “NextGen Learning” has established the following general guidelines for the correct use of the Services and Memberships, for which the User must abide by them and encourage other users to do the same:
- The User may make use of “NextGen Learning”‘s Services, in accordance with Current Laws.
- The User may access the Platform in an unlimited way and download the contents within the validity period of the chosen Membership.
- The User may not download, record, archive, reproduce, distribute, modify, display, execute, publish, grant licenses, create derivative works based on the content owned by “NextGen Learning” or obtained through its Platform, for profit.
- Depending on the Membership chosen, the User will be allowed to save access to his Account on more than one device (smartphones, tablets, Smart TV). However, you will not be able to access your Account simultaneously on more than one device.
- The User may share content publicly on the Platform. Therefore, they should not perform actions, comments or share files that demonstrate harassment, sexual references, abuse, bullying, racism, spam, or any other action that violates the rules and regulations. Good customs, or that affect the “NextGen Learning” community.
“NextGen Learning” reserves the right to withdraw, terminate or suspend, without prior notice and at any time, the Account to those Users who violate these General Terms and Conditions, therefore, please, we ask you not to use “NextGen Learning” for any illicit purpose and/or negative.
Content shared on the website.
The User will retain all the rights and intellectual property of the content that they share in “NextGen Learning”. However, by uploading or sharing any type of content to the Platform, you grant “NextGen Learning” (and affiliates or commercial and communication partners) a global, non-exclusive license to communicate, distribute, host, modify or derive works, present, publish, reproduce, store or use the content. If we include the content shared through any “NextGen Learning” communication medium, we will give it all the credits it deserves.
Furthermore, by sharing the content, you grant “NextGen Learning” and its Users and visitors the right to share it through various social media platforms integrated into the Platform (Facebook, Twitter, Pinterest, Instagram or Linkedin). “NextGen Learning” does not guarantee or guarantee that the content published on the Platform is not copied illegally and without your consent.
“NextGen Learning” also does not prohibit Users and visitors of the Platform from making low-resolution copies or thumbnails of their work, for which it authorises “NextGen Learning” to allow users and visitors of the Platform to make such low-resolution copies of its content.
Products and Memberships offered by the Platform
“NextGen Learning” makes Products and Memberships available to its Users.
The Products that “NextGen Learning” exhibits through the Platform will be called “Pay as You Go Products “, which may include Courses, a package of Courses and/or Certifications, selected according to your needs and interests. The User may access the “Pay as you go” Products by making a single payment through the Platform, and will have unlimited access to its contents during the existence of the Platform. Access to said Products will be independent of the Memberships that you could acquire within the Platform. If you want more information about the particular terms and conditions of the “Pay as you go” Products, you should access the following link: https://www.nextgenlearning.org.uk/privacy-policy/ .
On the other hand, users may access the following Memberships: (i) Premium Individual, (ii) Premium Duo, (iii) Premium Family, and (iv) Premium Student, through which Users will have the option to access the variety of courses offered by the Platform.
“NextGen Learning” reserves the right to withdraw, modify and/or add Memberships on the Platform, as it deems appropriate. Likewise, if “NextGen Learning” modifies any of the Memberships, it will be communicated in the Particular Terms and Conditions of the Membership and on the Platform, so that the User becomes aware of the new conditions.
Products and Memberships offered by the Platform
“NextGen Learning” keeps its Courses and Careers at the forefront, and we want our users to have a complete experience through the Platform. In that sense, “NextGen Learning” may grant certifications to Users, depending on the Membership acquired, and as long as the course of all of the Courses of a Career has been satisfactorily completed.
The Courses will be made up of a certain number of virtual classes (recorded or live), as well as personalised help in the Courses through mentors, events and video conferences, among others that “NextGen Learning” communicates in due course. In that sense, the User must attend a minimum of classes per Course 2. On the other hand, the evaluation of the development and learning of the Users will be in charge of the Course instructors and/or Mentors. Therefore, they will assign each registered User, the elaboration of a project that develops the contents of the course, in order for the User to obtain the corresponding certification.
It is worth mentioning that “NextGen Learning” reserves the right to publish the aforementioned projects on its Platform, according to its qualification and criteria. As they are available on the Platform, they may be submitted to voting and User comments, regardless of the Course and/or Career.
Cancellations And Refund Policy
This policy enables you to cancel your Course purchase within 14 days of the contract’s completion date. This is referred to as a “Cancellation Period”.
Please Note, if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the Course and get any refund for it.
Course cancellations or refunds of a purchased course can be obtained just by contacting us.
Rates
Membership fees will be regulated in the Specific Terms and Conditions corresponding to each one. “NextGen Learning” reserves the right to change its rates or charges for the Services offered on the Platform (or to begin charging for any free Service, prior notice), taking into Account that the Rates paid prior to said modifications would not be affected.
“NextGen Learning” may modify the Memberships and/or their Rates if it considers it pertinent. However, any modification in the Rates or in its Memberships will be modified in the corresponding Specific Terms and Conditions and will be notified to the User’s email and/or through the Platform.
To the extent permitted by Applicable Laws, payments are non-refundable, and no refunds or credits will be granted for partially used Membership periods or for unused “NextGen Learning” content. However, only for justified reasons, if the User wishes to receive a refund of the Fee paid to “NextGen Learning” before the end of the term, their Membership must contact the following email info@NextGen Learning.org.uk .
Payment Methods
“NextGen Learning” reserves the right to hire third parties to act as facilitators to manage the payments of the Fees that are made through the Platform. Likewise, “NextGen Learning” will first proceed to verify that the payment of the Fee has been duly made to proceed with the activation of the Membership.
The Memberships exposed on the Platform, unless otherwise indicated in particular cases, may be paid through the following modalities (“Payment Forms “):
The Memberships exposed on the Platform, unless otherwise indicated in particular cases, may be paid through the following modalities (“Payment Forms “):
- “Deferred Payment”: for which the User may make the payment of the Rate through bank transfers, either by paypal, cash payment, or other payment platforms that “NextGen Learning” enables on the Platform.
- “Online payment “, for which the User may make the payment of the Rate with credit and/or debit cards through the payment gateway of the Platform.
The User authorises “NextGen Learning” to charge any Form of Payment associated with his Account. In this sense, if the User chooses the online payment method, the payment of the chosen Membership Fee will be self-renewing, while, if the User chooses the deferred payment method, in case the membership term has expired. , the User must reactivate it by making the payment again. Both the Payment Forms and the conditions that regulate them may be modified by “NextGen Learning” if it deems it appropriate.
For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees related to the processing of your Payment Method. Likewise, the User undertakes to pay all applicable taxes by its legislation, if any.
The User may update his Form of Payment through his Account, being that after the update that is made in his Account, he authorises “NextGen Learning” to make charges to the corresponding Form of Payment.
If payment cannot be made satisfactorily, due to expiration date, lack of funds or other reasons, and if you do not cancel your Account, we may suspend access to Courses and/or Memberships until we obtain a Payment Method valid.
- Renewal, cancellation and/or changes of Membership
- Renovation. – Remember that some of our Memberships are renewable. So if you do not want to renew you can do the following: (i) access the User configuration panel from our Platform, in which there will be an option to cancel the self-renewal of the service; or (ii) write to info@NextGen Learning.org.uk seven (7) days before expiration.
- Cancellation.. – The User may cancel his Membership when he deems it convenient. If it is cancelled, you will lose access to all the Courses to which you have registered (unless these are free to access). If you decide to pay again, you will regain access to the enrolled courses.
- Membership Changes. – The User may change Membership if he considers it appropriate, if so, in case the period of the same has not ended, the following consequences will be generated depending on the new Membership that the User chooses: