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Overview of Operations and Warehouse Management Course
Every day, businesses lose time, money, and customer trust due to poorly organised operations, inefficient warehouses, and uncoordinated transport systems. Stock arrives late, warehouses overflow or run empty, and deliveries fail to meet expectations. The problem is rarely effort — it’s a lack of structured understanding of how operations, warehousing, and transport should work together.
The Operations and Warehouse Management with Transport Management Course is designed to solve this challenge. It provides a clear, step-by-step introduction to the systems, processes, and strategies that support modern supply chain operations. As global demand for faster logistics and efficient distribution continues to rise, organisations increasingly seek professionals who understand operational workflows, process improvement, and productivity optimisation.
This course explores operations planning, business process management, Lean methodologies, Six Sigma principles, inventory control, warehouse management systems, and transport frameworks. Learners gain insight into how materials flow through organisations, how inefficiencies are identified and reduced, and how warehouse and transport functions integrate to create reliable supply chains.
To support effective learning, the course offers flexible online access, self-paced study, well-structured modules, learning content, and 24/7 learner support. Upon completion, learners receive a certificate, helping them build confidence and credibility for roles in operations, logistics, warehousing, and supply chain management across a wide range of industries.
Why Choose Us?
- Affordable, Accessible, informative and well-structured study materials
- Earn a globally recognised accredited qualification
- Lifetime access – learn at your own pace ️
- Earn instant certificate upon course completion
- Flexible study – no deadlines
- Transparent pricing – no hidden fees
- Fast assessments & instant results
- Excellent career advancement/career switch opportunities
- Get 24/7 help or advice from our email and live chat teams
Description of Operations and Warehouse Management Course
This Operations and Warehouse Management course delivers comprehensive training in how businesses organise, store, move and manage goods across supply chains. Moreover, it explains how organisational structures, workforce planning and operational principles influence performance. Therefore, learners develop a foundational understanding of business processes, leadership concepts and operational strategy.
In addition, the course provides detailed training in business process management, Lean methodologies, continuous improvement, inventory cycles, warehouse systems and modern transport frameworks. It also highlights technology-driven warehouse solutions, safety practices, logistics coordination and operational best practices. Furthermore, this transport management course prepares learners for roles requiring an understanding of end-to-end operations and warehouse performance.
📚 Curriculum Overview
Module 01: Operations Management & Organisational Structure
Covers organisational design, financial terms, staffing, training, branding, marketing, leadership, customer care, planning and ethical principles.
Module 02: Business Process Management (BPM) Essentials
Explores BPM fundamentals, process life cycle, vision, design, modelling, execution, monitoring and optimisation phases.
Module 03: Lean Management, Gap Analysis & Continuous Improvement
Includes gap analysis, Lean systems, waste types, the Toyota Production System, Kano Model, Kaizen events, PDSA, R-DMAIC-S and improvement strategies.
Module 04: Six Sigma, Quality Tools & Process Excellence
Covers Six Sigma foundations, quality control tools, DOE, control charts, sampling, customer relationships and continuous-improvement models.
Module 05: Supply Chain Management & Strategic Alignment
Examines supply chain structure, evolution, drivers, risk mitigation, data tracking, troubleshooting, purchasing cycles, competitive bids and sustainable supply chain strategies.
Module 06: Inventory & Warehouse Fundamentals
Explains types of inventory, warehouse setup, inventory cycles, receiving, validation, put-away, accuracy, demand identification and industry trends.
Module 07: Warehouse Systems, Processes & Safety
Covers warehouse management systems, warehousing functions, technology adoption, inventory techniques, storage organisation, HR roles, safety and cost-management practices.
Module 08: Transport Management Essentials
Introduces road, rail, air, port and inland water transport processes, freight management, passenger transport, health and safety and trends in transport operations.
Module 09: Integrated Logistics & Operational Excellence
Focuses on the integration of logistics, warehousing and transportation, operational efficiency, cross-functional alignment and best practices for productive supply chain environments.
Certificate of Achievement
After completing the final exam, you’ll receive a CPD QS Accredited Certificate from NextGen Learning — a recognised credential that strengthens your CV.
Digital Certificate: £9.99
📌 Limited-time discounted pricing — secure your certificate while the offer lasts.
Who Is This Course For ?
Individuals wanting to understand operations and warehouse processes
Learners seeking supply chain or logistics training
Warehouse staff aiming to advance into leadership roles
Beginners preparing for warehouse or transport management careers
Anyone interested in operations improvement and logistics coordination
Requirements of Operations and Warehouse Management Course
Career Path of Operations and Warehouse Management
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Operations Assistant – supports planning, coordination and daily operational tasks.
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Warehouse Operative – assists with inventory movements and warehouse functions.
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Supply Chain Support Worker – contributes to supply chain tracking and analysis.
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Logistics Coordinator – helps organise transport, scheduling and workflow control.
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Transport Management Assistant – supports freight, routing and transport activities.
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FAQs - Operations and Warehouse Management
Warehouse operations management involves planning, controlling, and overseeing the day-to-day activities of a warehouse. This includes inventory management, receiving and dispatching goods, maintaining storage systems, and ensuring that processes run efficiently to meet organisational goals.
An operations manager in a warehouse is responsible for coordinating workflow, supervising staff, managing inventory, optimising processes, and ensuring timely and accurate order fulfillment. They also implement safety procedures, monitor performance, and liaise with other departments to keep supply chains running smoothly.
WMS (Warehouse Management System): Focuses on managing warehouse operations, including stock control, storage, and order picking.
OMS (Order Management System): Focuses on tracking customer orders, from placement to delivery, integrating inventory, sales, and shipping processes.
The five key processes include:
Receiving – Accepting and inspecting incoming goods
Put-away – Storing items efficiently in the warehouse
Inventory management – Tracking and maintaining accurate stock levels
Order picking and packing – Selecting items for orders and preparing them for shipment
Shipping and dispatch – Ensuring timely delivery to customers
Yes! Upon successful completion, learners receive a CPD-accredited certificate, which is globally recognised and can enhance career prospects in operations, logistics, and warehouse management. operations, logistics, and warehouse management.
Yes! Learners have 24/7 access to support via email and live chat, ensuring assistance is always available.
Course Curriculum
| Operations Management | |||
| Module 01 | |||
| Designing Your Organisational Structure | 00:30:00 | ||
| Introduction to Operations Management | 00:15:00 | ||
| Understanding Financial Terms | 00:30:00 | ||
| Getting the Right People in Place | 00:15:00 | ||
| Getting Your Product Together | 00:15:00 | ||
| Building a Corporate Brand | 00:30:00 | ||
| Marketing Your Product | 01:00:00 | ||
| Selling Your Product | 00:15:00 | ||
| Planning for the Future | 00:15:00 | ||
| Goal Setting | 00:30:00 | ||
| Succession Planning 101 | 00:15:00 | ||
| Managing Your Money | 00:15:00 | ||
| Ethics | 00:15:00 | ||
| Building a Strong Customer Care Team | 00:15:00 | ||
| Training Employees for Success | 00:15:00 | ||
| Leadership Essentials | 00:15:00 | ||
| Module 02 | |||
| The Fundamentals of Business Process Management | 00:30:00 | ||
| Defining Business Process Management | 00:30:00 | ||
| The Business Process Life Cycle | 00:15:00 | ||
| The Vision Phase | 00:15:00 | ||
| The Design Phase | 01:00:00 | ||
| The Modeling Phase | 00:30:00 | ||
| The Execution Phase | 01:00:00 | ||
| The Monitoring Phase | 00:30:00 | ||
| The Optimising Phase | 01:00:00 | ||
| Module 03 | |||
| What is the Gap Analysis? | 00:30:00 | ||
| The Gap Analysis Process | 00:30:00 | ||
| Supporting Tools | 00:30:00 | ||
| Creating a Gap Analysis Report | 00:15:00 | ||
| Understanding Lean | 00:30:00 | ||
| The Toyota Production System | 00:30:00 | ||
| The Toyota Production System House | 00:15:00 | ||
| The Five Critical Improvement Concepts | 00:15:00 | ||
| Understanding Value with the Kano Model | 00:15:00 | ||
| Types of Waste | 00:15:00 | ||
| Creating a Lean Enterprise | 00:15:00 | ||
| The Plan, Do, Study, Act (PDSA) Cycle | 00:15:00 | ||
| Using the R-DMAIC-S Model | 00:15:00 | ||
| Lean Thinking Tools | 00:15:00 | ||
| Kaizen Events | 00:00:00 | ||
| Data Gathering and Mapping | 00:30:00 | ||
| A Plan to Take Home | 00:15:00 | ||
| Defining Continuous Improvement | 00:15:00 | ||
| Stage One – Identify Areas For Improvement | 00:15:00 | ||
| Stage Two – Create a Plan for Improvement | 00:15:00 | ||
| Stage Three – Implement the Changes | 00:15:00 | ||
| Stage Four – Review the Impact | 00:15:00 | ||
| Test Driving | 00:15:00 | ||
| Module 04 | |||
| Six Sigma Basics | 00:15:00 | ||
| Improvement Tools | 00:30:00 | ||
| Management Tools for Generating Ideas | 00:15:00 | ||
| Continuous Improvement | 00:17:00 | ||
| Customer Relationships | 00:30:00 | ||
| Module 05 | |||
| The Evolution of the Supply Chain | 00:15:00 | ||
| The Basic Supply Chain Structure | 00:15:00 | ||
| Supply Chain Drivers | 00:15:00 | ||
| Aligning Your Supply Chain with Business Strategy | 00:15:00 | ||
| Managing Supply Chain Risks | 00:15:00 | ||
| Tracking and Evaluating Supply Chain Data | 00:30:00 | ||
| Troubleshooting Supply Chain Problems | 00:15:00 | ||
| Sharing Supply Chain Activities | 00:15:00 | ||
| Sustainable Supply Chain Strategies | 00:15:00 | ||
| Applying Lean Techniques to the Supply Chain | 00:15:00 | ||
| The Future of Supply Chain Management | 00:15:00 | ||
| Supply Chain Management Basics | 00:30:00 | ||
| The Purchasing Cycle | 00:45:00 | ||
| Purchasing Toolkit | 01:00:00 | ||
| Managing Competitive Bids | 00:45:00 | ||
| Improving Efficiency and Accuracy | 00:30:00 | ||
| Analyzing and Reducing Risk in the Supply Chain | 00:30:00 | ||
| Managing Internal Relationships | 00:30:00 | ||
| Tools of the Trade | 00:30:00 | ||
| Module 06 | |||
| What is Inventory? | 00:30:00 | ||
| Types of Inventory | 00:15:00 | ||
| Key Players | 00:30:00 | ||
| Setting up the Warehouse | 00:15:00 | ||
| What Makes a Good Inventory Management System? | 00:15:00 | ||
| The Warehouse Inventory Cycle | 00:15:00 | ||
| Identifying Demand | 00:15:00 | ||
| The Receiving Process | 00:15:00 | ||
| Validating Inventory | 00:15:00 | ||
| The Put-Away Process | 00:15:00 | ||
| Maintaining Inventory Accuracy | 00:30:00 | ||
| The Outbound Process | 00:30:00 | ||
| Industry Trends | 00:15:00 | ||
| Module 07 | |||
| Concept of Quality | FREE | 00:18:00 | |
| Key Terms | 00:23:00 | ||
| Categories | 00:21:00 | ||
| Customer Input | 00:11:00 | ||
| Plan Quality | 00:08:00 | ||
| Design of Experiments | 00:07:00 | ||
| Quality Control | 00:11:00 | ||
| Control Charts | 00:11:00 | ||
| Sampling | 00:11:00 | ||
| Six Sigma | 00:08:00 | ||
| Next steps | 00:01:00 | ||
| The 6 Six Sigma Challenges | 00:06:00 | ||
| Warehouse Management | |||
| Fundamentals of Warehouse Management | 00:30:00 | ||
| Warehousing: Function, Benefits and Types of Warehousing | 00:30:00 | ||
| Core Functions Of A Warehouse Management System | 00:15:00 | ||
| Challenges Of Warehouse Management | 00:30:00 | ||
| Technology In The Warehouse | 00:45:00 | ||
| Supply Chain Management Concepts | 00:30:00 | ||
| Warehouse Management Technologies to Adopt | 00:15:00 | ||
| Processes In Warehousing | 00:30:00 | ||
| Managing Warehouse Inventory | 00:15:00 | ||
| Organize the Storage of Inventory in a Warehouse | 00:15:00 | ||
| Inventory Management Techniques | 00:30:00 | ||
| Inventory Control Flow of Processing | 01:00:00 | ||
| Logistics and Supply Chain In A Warehouse | 00:30:00 | ||
| Inventory Classification In The Warehouse | 00:15:00 | ||
| The Role Of Human Resource management In A Warehouse | 00:30:00 | ||
| Warehouse Safety | 00:30:00 | ||
| Warehouse Cost Management | 00:15:00 | ||
| Improve Warehouse Efficiency and Reduce Costs | 00:15:00 | ||
| Transport Management | |||
| An Introduction to Successful Transport Management | 01:00:00 | ||
| The UK’s Travel Infrastructure – Road and Rail | 00:45:00 | ||
| Road Freight and Transport Management | 01:15:00 | ||
| Passenger Road Transport and its Management | 01:15:00 | ||
| Rail and Transport Management | 00:30:00 | ||
| Transport Management for Ports and Inland Waters | 00:30:00 | ||
| Transport Management for Airlines | 00:30:00 | ||
| Trends, Challenges and Best Practice in Transport Management | 00:15:00 | ||
| Transport Management and Health and Safety | 00:30:00 | ||
| Mock Exam | |||
| Mock Exam – Operations and Warehouse Management with Transport Management | 00:30:00 | ||
| Final Exam | |||
| Final Exam – Operations and Warehouse Management with Transport Management | 00:30:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||
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