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Overview​ Of Receptionist Skills
This Receptionist Skills course is ideal for anyone looking to develop essential competencies for working in a receptionist role. It is designed for individuals who want to enhance their professional communication and administrative skills, making them stand out in the competitive business world. Furthermore, the course provides in-depth insights into receptionist duties and prepares learners for effective office management, ranging from answering business calls to scheduling meetings. Additionally, it helps learners understand the critical importance of a receptionist’s role in ensuring smooth office operations.
Moreover, by completing this CPD accredited course, learners will gain a recognized certification that will significantly boost their career prospects. This certification, coupled with 24/7 student support, ensures that individuals are equipped with the skills needed to excel in a dynamic receptionist role. As a result, it will improve their CV and provide them with the confidence to take on a variety of administrative tasks with ease. Ultimately, this course not only teaches receptionist skills but also provides the practical tools required to thrive in the workplace.
Description Of Receptionist Duties
The Receptionist Skills course equips anyone aiming to succeed in an administrative or front desk role. Specifically, the course teaches receptionist duties such as business telephone etiquette, handling mail and shipping, arranging travel, and coordinating meetings. In addition, these modules provide learners with comprehensive knowledge and practical techniques in office management, customer service, and organizational skills. Consequently, learners can apply their knowledge immediately in real-world office environments.
Furthermore, this course empowers learners to manage various aspects of reception work while improving their communication and time management abilities. By mastering receptionist duties, students handle daily office challenges efficiently and contribute to smooth business operations. Thus, the course materials help learners succeed in both traditional and modern office settings. Therefore, learners gain all the tools necessary to enhance their receptionist skills and advance their careers.
Learning Outcomes Of Receptionist Skills:
After completing Receptionist Skills​ course, you will:
- Gain confidence in performing receptionist duties
- Master business telephone etiquette and communication skills
- Enhance your ability to represent your company professionally
- Understand and manage mail services and shipping logistics
- Learn how to efficiently plan and organize meetings and conferences
- Develop strong time management and organizational skills
- Master customer service strategies for effective office interactions
- Become proficient in record-keeping, filing systems, and business writing
Why Choose Us?​
- Firstly,the Receptionist Duties course is accredited by the CPD Quality Standards.
- Additionally, you get lifetime access to the whole collection of the learning materials.
- Furthermore, there is an online test with immediate results.
- Moreover, enroling in the Receptionist Skills​ course has no additional cost.
- Hence, you can study and complete the course at your own pace.
- Finally, you can study for the course using any internet-connected device, such as a computer, tablet, or mobile device.
Certificate of Achievement
Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £14.99.
QLS Endorsed Certificate of Achievement
Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled ‘Receptionist Skills’, providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field.
- £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge.
Endorsement
The Quality Licence Scheme (QLS) has endorsed this Receptionist Duties course for its high-quality, non-regulated provision and training programmes. In addition, the QLS is a UK-based organisation that sets standards for non-regulated training and learning. Therefore, this endorsement means that the course has been reviewed and approved by the QLS and, hence, meets the highest quality standards.
Who Is This Receptionist Skills Course For?
The Receptionist Skills​ course is ideal for:
- Aspiring Receptionists looking to start a career in administrative roles
- Office Administrators wanting to upgrade their receptionist skills
- Customer Service Representatives aiming to improve communication and service skills
- Business Owners seeking to enhance their company’s front desk operations
- Job Seekers looking to add value to their CV with accredited receptionist skills
- Administrative Professionals looking for receptionist duties training to diversify their expertise
Requirements​ For Receptionist Skills
The Receptionist Duties course requires no prior degree or experience. Therefore, all you require is English proficiency, numeracy literacy, and a gadget with a stable internet connection. Consequently, you can learn and train for a prosperous career in the thriving and fast-growing industry, without any fuss.
Career Path​ Of Receptionist Duties
With the help of Receptionist Skills​ Course, you can explore diverse career options, such as:
- Receptionist or Front Desk Officer
- Office Administrator
- Customer Service Specialist
- Executive Assistant
- Administrative Support Officer
Order Your Certificate
To order QLS endorsed Certificate, we kindly invite you to visit the following link:
Course Curriculum
| Receptionist Skills | |||
| Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
| Module 2: Business Telephone Skills | 00:19:00 | ||
| Module 3: Representing Your Boss and Company | 00:34:00 | ||
| Module 4: Mail Services and Shipping | 00:25:00 | ||
| Module 5: Travel Arrangements | 00:24:00 | ||
| Module 6: Organising Meeting and Conferences | 00:25:00 | ||
| Module 7: Time Management | 00:35:00 | ||
| Module 8: Record Keeping and Filing Systems | 00:28:00 | ||
| Module 9: Business Writing Skills | 00:40:00 | ||
| Module 10: Organisational Skills | 00:25:00 | ||
| Module 11: Communication Skills | 00:25:00 | ||
| Module 12: Customer Service | 00:16:00 | ||
| Module 13: Effective Planning and Scheduling | 00:46:00 | ||
| Module 14: Invoicing/Petty Cash | 00:27:00 | ||
| Mock Exam | |||
| Mock Exam – Receptionist Skills | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Receptionist Skills | 00:20:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||
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