Travel Agent and Consultant Training |
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Module 01: Introduction to Travel and Tourism |
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00:13:00 |
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Module 02: Tourism Products and Services |
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00:13:00 |
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Module 03: Tour Operating and Travel Retailing |
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00:14:00 |
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Module 04: Marketing in Travel and Tourism |
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00:10:00 |
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Module 05: Developing Communication Skills |
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00:12:00 |
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Module 06: Customer Service and Satisfaction |
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00:08:00 |
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Module 07: Customer Relationship Management (CRM) |
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00:14:00 |
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Module 08: Human Resource Management in Travel Industry |
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00:13:00 |
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Module 09: Crisis and Visitor Attraction Management |
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00:20:00 |
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Module 10: Transport Management Procedure |
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00:14:00 |
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Module 11: Sustainable Tourism |
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00:10:00 |
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Module 12: Public Awareness Campaigns |
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00:11:00 |
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Module 13: Brexit and its Impact on Tourism Industry |
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00:26:00 |
Mock Exam |
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Mock Exam – Travel Agent and Consultant Training |
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00:20:00 |
Final Exam |
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Final Exam – Travel Agent and Consultant Training |
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00:20:00 |