Module 01: Introduction to Reception and Receptionist |
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Module 01: Introduction to Reception and Receptionist |
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00:29:00 |
Module 02: Business Telephone Skills |
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Module 02: Business Telephone Skills |
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00:21:00 |
Module 03: Representing Your Boss and Company |
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Module 03: Representing Your Boss and Company |
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00:25:00 |
Module 04: Mail Services and Shipping |
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Module 04: Mail Services and Shipping |
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00:26:00 |
Module 05: Travel Arrangements |
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Module 05: Travel Arrangements |
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00:22:00 |
Module 06: Organising Meeting and Conferences |
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Module 06: Organising Meeting and Conferences |
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00:19:00 |
Module 07: Time Management |
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Module 07: Time Management |
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00:25:00 |
Module 08: Record Keeping and Filing Systems |
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Module 08: Record Keeping and Filing Systems |
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00:24:00 |
Module 09: Business Writing Skills |
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Module 09: Business Writing Skills |
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00:25:00 |
Module 10 :Organisational Skills |
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Module 10 :Organisational Skills |
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00:19:00 |
Module 11: Communication Skills |
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Module 11: Communication Skills |
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00:19:00 |
Module 12: Customer Service |
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Module 12: Customer Service |
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00:22:00 |
Module 13: Effective Planning and Scheduling |
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Module 13: Effective Planning and Scheduling |
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00:39:00 |
Module 14: Invoicing/Petty Cash |
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Module 14: Invoicing/Petty Cash |
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00:20:00 |
Module 15: Business Environment |
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Module 15: Business Environment |
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00:19:00 |
Module 16: Advanced MS Excel |
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How to Get the most of the course |
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00:01:00 |
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Text formulas in Excel |
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00:08:00 |
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Text Formulas Exercise |
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00:01:00 |
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Text Formulas Exercise (answers) |
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00:01:00 |
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Mathematical Formulas In Excel |
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00:04:00 |
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Mathematical Formulas Exercise |
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00:01:00 |
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Mathematical Formulas Exercise (answers) |
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00:01:00 |
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Date and Time Formulas In Excel |
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00:06:00 |
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Date and Time Formulas Exercise |
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00:01:00 |
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Date and Time Exercise Formulas (answers) |
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00:01:00 |
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Logic Formulas In Excel |
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00:12:00 |
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Logic Formula Exercise |
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00:01:00 |
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Logic Formula Exercise (answers) |
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00:01:00 |
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Financial Formula In Excel |
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00:06:00 |
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Financial Formula Exercise |
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00:01:00 |
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Financial Formula Exercise (answers) |
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00:02:00 |
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Informational Formula In Excel |
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00:04:00 |
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Informational Formula Exercise |
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00:01:00 |
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Informational Formula Exercise (answers) |
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00:01:00 |
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Getting Traffic To Your Site |
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01:00:00 |
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Menu Example with Excel Vlookup |
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00:08:00 |
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Wildcard Search with Excel Vlookup |
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00:09:00 |
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Looking to the Left with Excel Vlookup |
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00:17:00 |
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2-Way Lookup |
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00:14:00 |
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Comparing Lists with Excel Vlookup |
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00:03:00 |
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Microsoft Excel Vlookup Tips and Tricks |
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00:14:00 |
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Power Query Intro and Excel version |
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00:03:00 |
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Excel Power Query – Introduction |
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00:03:00 |
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Enabling M in Power Query |
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00:02:00 |
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Transform Data – Trim in Excel Power Query |
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00:05:00 |
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Transform Data – Format Dates and Values in Excel Power Query |
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00:02:00 |
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Simple Expressions |
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00:08:00 |
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Simple Expressions – Nested Expressions |
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00:03:00 |
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Transform Data – Parsing URLs in Excel Power Query |
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00:05:00 |
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Variables |
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00:08:00 |
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Formatting Excel Keyboard Shortcuts |
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00:02:00 |
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Table Excel Keyboard Shortcuts |
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00:02:00 |
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Editing Excel Keyboard Shortcuts |
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00:05:00 |
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Formula Excel Keyboard Shortcuts |
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00:03:00 |
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Workbook Excel Keyboard Shortcuts |
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00:02:00 |
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Handy Excel Shortcuts Keyboard Shortcuts |
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00:05:00 |
Mock Exam |
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Mock Exam – Office Admin & Receptionist |
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00:20:00 |
Final Exam |
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Final Exam – Office Admin & Receptionist |
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00:20:00 |
Assignment |
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Assignment – Office Admin & Receptionist |
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00:00:00 |