All Courses for £49The 5 C’s are Clarity, Confidence, Control, Communication, and Compromise. This course helps learners apply all five through practical influencing skills and structured negotiation tactics.
Overview Of Influencing and Negotiating
This course provides a structured and practical approach to developing influencing skills and applying effective negotiation tactics in professional settings. Firstly, rather than focusing on theory alone, the course explains how influence and negotiation work in everyday workplace situations, including meetings, performance discussions, client interactions, and team collaboration. Moreover, these examples reflect real professional challenges. As a result, learners gain a clear understanding of how to guide conversations, manage differences, and reach mutually beneficial agreements. Therefore, the learning remains relevant, applied, and workplace focused.
Designed for adult learners and professionals, the course supports personal development and career progression across a wide range of roles. In addition, by strengthening influencing skills, learners improve communication confidence and professional credibility. Furthermore, by learning proven negotiation tactics, learners develop the ability to prepare, engage, and conclude negotiations effectively. Consequently, learners feel more confident in professional discussions. Meanwhile, the structured approach ensures consistent skill development. Ultimately, the course delivers long-term value for individuals seeking stronger workplace performance and sustained professional growth.
What You Will Learn in This Course
This course offers a focused and practical learning experience that develops influencing skills and negotiation tactics in a clear and accessible way. Firstly, throughout the course, learners build awareness, confidence, and practical ability through structured content and reflective exercises. Moreover, the learning approach encourages active engagement. As a result, learners are able to apply concepts confidently in professional settings.
By the end of the course, learners will be able to:
- Firstly, understand how influencing skills affect communication and professional relationships
- Secondly, apply negotiation tactics to achieve fair and effective outcomes
- Additionally, recognise how personality and behaviour influence negotiation style
- Furthermore, build rapport, trust, and credibility during discussions
- Finally, manage challenging negotiation situations with confidence and professionalism
Course Curriculum Overview
The course curriculum is carefully structured to guide learners from foundational concepts to practical application. Initially, learners explore the principles of influencing skills, focusing on how influence works in professional communication. As the course progresses, learners move into negotiation concepts, where negotiation tactics are introduced step by step. This structured approach ensures that learning is progressive, logical, and easy to follow.
Furthermore, the curriculum balances explanation with practice. Each section supports skill development through reflection and exercises, helping learners apply influencing skills and negotiation tactics to their own professional experiences. As a result, learners gain confidence not only in understanding the concepts but also in using them effectively.
Course Modules
- Influencing – Understanding influence as a professional communication skill
- Influencing Is About Helping Others Understand – Using clarity and empathy to influence ethically
- Your Personality Affects How You Influence Others – Exploring personal influencing styles
- Influence by Listening – Strengthening influencing skills through active listening
- Exercise: Your Influencing Inventory – Reflecting on individual influence strengths
- What Is Negotiation? – Understanding negotiation in professional contexts
- The Drivers of Success in Negotiation – Key principles behind effective negotiation tactics
- Information and Power in Negotiation – Using information responsibly and strategically
- Exercise: Prepare to Negotiate – Planning structured and effective negotiations
- Successful Negotiation – Achieving balanced and professional outcomes
- The Importance of Rapport – Building trust to support negotiation tactics
- Questions in Negotiation – Using questioning to guide discussions
- Reducing Stress in Negotiation – Managing pressure during negotiations
- Exercise: Examine Your Trust Profile – Understanding trust in negotiation
- Bringing the Negotiation to a Close – Concluding negotiations confidently
- Dealing with Deadlock – Managing stalled or difficult negotiations
- Negotiating Online – Applying negotiation tactics in digital environments
- Specific Negotiation Scenarios – Practising real-world situations
- More Negotiation Scenarios – Expanding experience and confidence
- The Negotiator’s Toolkit – Practical tools for influencing and negotiating
Certificate of Achievement
Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9.99.
Online Delivery and Learning Approach
This course is delivered entirely online, offering flexibility and accessibility for busy professionals. Learners can study at their own pace, allowing them to balance professional development with work and personal commitments. Moreover, the online format enables learners to revisit key concepts, reinforcing influencing skills and negotiation tactics over time.
The learning approach emphasises clarity and practical application. Each module is structured to support understanding, reflection, and skill development. As a result, learners can apply influencing skills and negotiation tactics immediately in real-world professional situations.
Entry Requirements
This course is designed to be accessible to a wide range of learners. No formal qualifications or prior experience are required. The content is suitable for beginners as well as professionals seeking to refine existing influencing skills and negotiation tactics. A basic understanding of workplace communication is helpful, but not essential.
Who Is This Course For?
This course is suitable for individuals who want to improve influencing skills and develop confident negotiation tactics in professional settings. Firstly, it is designed for learners who regularly communicate with colleagues, clients, or stakeholders and want to improve outcomes. Moreover, the course supports practical application in everyday workplace situations. As a result, learners gain greater confidence and clarity in professional discussions.
This course is ideal for:
- Firstly, managers and team leaders
- Additionally, sales and business development professionals
- Furthermore, HR and people management professionals
- Equally, project managers and coordinators
- Meanwhile, customer-facing professionals
- Finally, individuals seeking stronger professional communication skills
Why Influencing and Negotiating Skills Matter
Influencing skills and negotiation tactics are critical in modern professional environments where collaboration and communication are constant. Firstly, professionals regularly need to influence decisions, manage expectations, and resolve disagreements. However, without strong influencing skills, communication can become unclear or ineffective. Similarly, without structured negotiation tactics, discussions can lead to conflict or unresolved outcomes. Therefore, developing both skills is essential for effective workplace interaction.
By developing these skills together, learners gain the ability to guide conversations constructively. Moreover, influencing skills support ethical persuasion and trust, while negotiation tactics provide structure and clarity. Consequently, professionals are better equipped to achieve positive outcomes while maintaining strong working relationships.
Career Path of Influencing and Negotiating Course
Completing the Influencing and Negotiating course supports progression into roles that require strong influencing skills, effective communication, and confident use of negotiation tactics across leadership, management, and client-facing environments. Firstly, these skills are essential for achieving agreement and maintaining professional relationships. Moreover, they are highly valued across a wide range of industries.
- Manager or Team Leader
Average UK salary: £32,000 – £50,000
Firstly, managers use influencing skills to lead teams, manage performance, and resolve workplace challenges. In addition, negotiation tactics support fair decision-making and effective conflict resolution. - Sales or Business Development Professional
Average UK salary: £28,000 – £55,000+
Similarly, sales professionals rely on negotiation tactics to secure agreements and build strong client relationships. Furthermore, influencing skills support persuasive and value-focused discussions. - Human Resources (HR) Professional
Average UK salary: £30,000 – £45,000
Meanwhile, HR professionals use influencing skills and negotiation tactics to manage employee relations and sensitive workplace issues effectively. - Project Manager or Coordinator
Average UK salary: £35,000 – £55,000
Additionally, project managers negotiate resources, timelines, and stakeholder expectations. As a result, this course supports clear communication and confident agreement-building. - Client-Facing or Professional Services Role
Average UK salary: £27,000 – £45,000
Finally, client-facing professionals use influencing skills and negotiation tactics to manage expectations, resolve concerns, and maintain long-term trust.
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FAQs – Influencing and Negotiating
A common example is agreeing project deadlines with stakeholders. Influencing skills help present your case clearly, while negotiation tactics support reaching a fair agreement.
Improvement comes through practice, self-awareness, and structured learning. This course develops influencing skills and negotiation tactics using real-world scenarios and exercises.
The 70/30 rule suggests listening 70% of the time and speaking 30%. This course emphasises listening as a core influencing skill in successful negotiation.
The 5 P’s are Preparation, Purpose, Power, Persuasion, and Process. The course teaches how to apply these using effective negotiation tactics.
The 3-6-9 rule highlights how communication patterns change over time. Strong influencing skills help manage expectations and maintain positive professional relationships.
The four golden rules are prepare well, build rapport, communicate clearly, and seek mutual benefit. These principles are central to this Influencing and Negotiating course.
The 80/20 rule suggests that a small number of key issues drive most outcomes. This course teaches learners to identify these using strategic negotiation tactics.
The five-five rule focuses on balancing give-and-take on both sides. Influencing skills help manage this balance professionally and ethically.
The 7 7 7 rule relates to maintaining communication and connection over time. Strong influencing skills support healthier workplace and professional relationships.
Course Curriculum
| Unit 01: Influencing | |||
| Influencing | 00:08:00 | ||
| Influencing is about helping others understand | 00:05:00 | ||
| Your Personality affects how you influence others | 00:06:00 | ||
| Influence by Listening | 00:07:00 | ||
| Exercise: Your Influencing Inventory | 00:02:00 | ||
| Unit 02: Negotiating | |||
| What is Negotiation? | 00:05:00 | ||
| The Drivers of Success in Negotiation | 00:06:00 | ||
| Information and Power in Negotiation | 00:05:00 | ||
| Exercise: Prepare to Negotiate | 00:02:00 | ||
| Successful Negotiation | 00:05:00 | ||
| The Importance of Rapport | 00:07:00 | ||
| Questions in Negotiation | 00:04:00 | ||
| Reducing Stress in Negotiation | 00:06:00 | ||
| Exercise: Examine your Trust Profile | 00:05:00 | ||
| Bringing the Negotiation to a Close | 00:05:00 | ||
| Dealing with Deadlock | 00:07:00 | ||
| Negotiating Online | 00:04:00 | ||
| Specific Negotiation Scenarios | 00:05:00 | ||
| More Negotiation Scenarios | 00:08:00 | ||
| The Negotiator’s Toolkit | 00:03:00 | ||
| Assignment | |||
| Assignment -Influencing and Negotiating | 00:00:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||
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