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“the best place to learn about Care Support”
Care Certificate Online Course (All 16 Standards)
- 4.8/5
- Based on 127 enrolled learner reviews
Start your care career knowing exactly what employers expect.
Your first day in care shouldn’t feel like guesswork. This Care Certificate online course walks you through all 16 standards, from safeguarding and duty of care to infection control and autism awareness, in plain English and at your own pace, so you arrive at induction prepared.
What you get
- All 16 standards, including the March 2025 addition on learning disability and autism, in 11 hours 42 minutes of guided learning
- Lifetime access, so you can revisit any standard before a shift, an audit or an interview
- An online test with a 60% pass mark and unlimited free retakes
- A CPD-accredited digital certificate and transcript, plus an optional QLS-endorsed certificate
- Tutor support, and three bonus courses: Level 3 Safeguarding Children & Vulnerable Adults, Support Worker Level 3 Diploma and Healthcare Assistant Course
- A 14-day money-back guarantee
By the end you’ll be able to
- Explain your role, professional boundaries and duty of care, and act when something goes wrong
- Put people first through consent, choice, dignity and clear communication
- Spot signs of abuse and neglect in adults and children, and know who to tell
- Keep people safe with infection control, health and safety, and basic life support awareness
- Support people living with dementia, mental health conditions, learning disability and autism
- Keep records and confidential information secure
Who it’s for: new starters, returning carers and career changers heading into roles such as care assistant, support worker or healthcare assistant. No experience is needed.
After passing the online assessment, you can order a CPD-accredited digital certificate and transcript to show what you have learned. You do not need an employer to enrol or complete this course. If you are working towards the full Care Certificate in a care role, your employer will assess your practical skills separately during workplace induction.
Care Certificate Course at a Glance
| Detail | What you get |
|---|---|
| Format | 100% online, self-paced, on any browser or device |
| Study time | 11 hours 42 minutes |
| Content | All 16 standards in 23 timed units, plus the framework leaflet |
| Access | Lifetime |
| Assessment | Multiple-choice, 60% pass mark, instant results |
| Retakes | Unlimited, at no extra cost |
| Certificate | CPD-accredited digital certificate and transcript |
| Optional certificate | QLS-endorsed Certificate in Care Certificate Preparation at QLS Level 2 |
| Support | Tutor support included |
| Entry requirements | None. Suitable for beginners |
The 16 Care Certificate Standards You Will Learn
Module 1: Standard 1: Understand Your Role
Your responsibilities, professional boundaries and working relationships, and how to work in the ways agreed with your employer.
Module 2: Standard 2: Your Personal Development
Reflect on your practice, act on feedback and build a personal development plan to grow your skills.
Module 3: Standard 3: Duty of Care
Apply duty of care and duty of candour, and handle dilemmas, complaints, incidents and near misses.
Module 4: Standard 4: Equality and Diversity
Promote inclusion and human rights, understand the Equality Act 2010 and challenge discrimination.
Module 5: Standard 5: Work in a Person-Centred Way
Put individual choices first, use the 6Cs and understand consent and mental capacity.
Module 6: Standard 6: Communication
Meet each person's communication needs, overcome barriers and handle confidential information correctly.
Module 7: Standard 7: Privacy and Dignity
Protect privacy and dignity while helping people make choices and take part in their own care.
Module 8: Standard 8: Fluids and Nutrition
Recognise the signs of poor nutrition and dehydration and support safe, healthy eating and drinking.
Module 9: Standard 9: Awareness of Mental Health and Dementia
Understand common conditions, spot early warning signs and adapt care to each person's needs.
Module 10: Standard 10: Safeguarding Adults
Recognise the types of abuse and neglect and know how to respond to a concern or disclosure.
Module 11: Standard 11: Safeguarding Children
Know the signs of child abuse and the steps to take if you have a concern.
Module 12: Standard 12: Basic Life Support
An awareness-level introduction to emergency response, CPR, AEDs and choking. It does not replace hands-on first aid training.
Module 13: Standard 13: Health and Safety
Manage risk, moving and handling, medication tasks, fire safety and hazardous substances at work.
Module 14: Standard 14: Handling Information
Record, store and share personal information securely, and know when to report poor practice.
Module 15: Standard 15: Infection Prevention and Control
Use hand hygiene and PPE correctly and help keep the care environment clean and safe.
Module 16: Standard 16: Awareness of Learning Disability and Autism
Understand learning disability and autism, communicate well and make reasonable adjustments to care.
How the Care Certificate Course Is Assessed
You learn online, pass a short multiple-choice test, then claim your certificate.
- Study the 16 standards at your own pace, in any order you like.
- Sit the assessment. It is multiple-choice, the pass mark is 60% and you see your result straight away.
- Retake if needed. Unlimited attempts cost nothing extra. Once you pass, you can claim your CPD-accredited digital certificate and transcript.
Care Certificate Course - Certificates & Transcripts
You can order a CPD-accredited digital certificate and transcript once you pass, and add a QLS-endorsed printed certificate if you want formal recognition.
| Certificate | What it shows | When you can get it |
|---|---|---|
| CPD-accredited digital certificate and transcript | Evidence of your learning and continuing professional development | After you pass the assessment |
| QLS-endorsed Certificate in Care Certificate Preparation at QLS Level 4 (optional, printed) | Formal recognition of your achievement, sent by post | After you pass and complete the optional assignment |
Who Is This Care Certificate Training For?
This course suits anyone starting or refreshing care work, and you need no previous experience or qualifications.
- Care assistants and support workers starting a new role
- Healthcare assistants in NHS and private settings
- Domiciliary, homecare and residential care staff completing induction
- Agency, bank and temporary workers, whose training needs employers must also assess
- Career changers and international learners preparing for UK care roles
- Unpaid and family carers who want a solid grounding in safe, person-centred care
Why Study the Care Certificate With NextGen Learning
- Start straight away and study on desktop, tablet or mobile
- Keep lifetime access, so you can revisit any standard for a refresher
- Get tutor support whenever you need it
- Learn from CPD-accredited content, with an optional QLS-endorsed certificate
- Bonus courses included free with enrolment: Level 3 Safeguarding Children & Vulnerable Adults, Support Worker Level 3 Diploma and Healthcare Assistant Course.
What NextGen learners say
Excellent
★★★★★
4.8 out of 5
Trustpilot
Trustpilot profile checked 29 September 2026After the Care Certificate: Your Next Steps
Care Certificate knowledge supports roles such as care assistant, support worker, healthcare assistant, domiciliary care worker and residential care worker. Many learners then move on to a Level 2 or Level 3 Health and Social Care qualification or to specialist training.
Training a Care Team?
Onboarding several new starters? Enrol your whole team on the Care Certificate online course, with bulk discounts and one place to manage learners. See Team Training or contact us for a tailored package.
Order Your Certificate
To order your Certificate, we kindly invite you to visit the following link
Care Certificate Course FAQs
The Care Certificate is a set of 16 standards that defines the knowledge, skills and behaviours expected of people new to health and social care in England. Employers commonly use it as the framework for induction training, alongside their own local induction and mandatory training.
You can complete the knowledge learning online with this course. The Care Certificate itself also needs practical assessment, where a suitable assessor in your workplace observes your competence and signs it off. This course prepares you for that stage but does not replace it.
The Care Certificate is a set of standards, not a regulated qualification. It is not a legal requirement for every role, but CQC-regulated providers must assess new staff’s training needs, and many expect new care workers to work towards it during induction.
The guided learning time is 11 hours 42 minutes. Because the course is self-paced with lifetime access, you can split it across several days or weeks, work on your phone or laptop, and return to any standard whenever you need a refresher.
In March 2025 the framework grew from 15 standards to 16. Standard 16 is a new standard on awareness of learning disability and autism. This course covers all 16, so it reflects the current framework rather than the older 15-standard version.
The Care Certificate does not usually expire, and it can move with you between employers. However, many employers ask staff to take regular refresher training, particularly in areas such as safeguarding, infection control and basic life support.
You take an online multiple-choice assessment covering the 16 standards. The pass mark is 60% and you see your result immediately. If you do not pass first time, you can retake the assessment as many times as you need at no extra cost.
Yes. No previous experience or qualifications are needed, so it suits agency and temporary workers, family and unpaid carers, career changers and international learners preparing for UK care roles. Check with your employer or recruiter what proof of training they require.
Course Curriculum
| Care Certificate (15 Standards) | |||
| Framework and Information Leaflet | 00:00:00 | ||
| Standard 01: Understand Your Role | 00:32:00 | ||
| Standard 02: Your personal development | 00:13:00 | ||
| Standard 03: Duty of Care | 00:35:00 | ||
| Standard 04: Equality and Diversity | 00:27:00 | ||
| Standard 05: Work in a Person Centred Way | 00:36:00 | ||
| Standard 06: Communication | 00:36:00 | ||
| Standard 07: Privacy and dignity | 00:27:00 | ||
| Standard 08: Fluids and nutrition | 00:15:00 | ||
| Standard 09: Mental Health, Dementia and Learning Disabilities | 00:41:00 | ||
| Standard 10: Safeguarding Adults | 00:40:00 | ||
| Standard 11: Safeguarding Children | 00:07:00 | ||
| Standard 12: Basic life support | 00:08:00 | ||
| Standard 13: Health and Safety | 00:51:00 | ||
| Standard 14: Handling information | 00:18:00 | ||
| Standard 15: Infection control | 00:13:00 | ||
| Care Certificate (16 Standards) | |||
| Understanding Learning Disability and Autism | 00:38:00 | ||
| Diagnosing Learning Disabilities and Autism | 00:32:00 | ||
| Characteristics and Diversity of Needs | 00:44:00 | ||
| Prevalence and Impact | 00:32:00 | ||
| Legislation and Human Rights | 00:49:00 | ||
| Communication and Interaction Support | 00:36:00 | ||
| Reasonable Adjustments and Workplace Responsibilities | 00:42:00 | ||
| Embedding Accountability and Promoting Inclusive Practice | 00:30:00 | ||
| Order Your CPD Certificate | |||
| Order Your Certificate | 00:00:00 | ||
| Claim Your Certificate | |||
| Claim Your Certificate | 00:00:00 | ||
| Order Your QLS Certificate | |||
| Order Your QLS Certificate | 00:00:00 | ||
| Thank You for Choosing NextGen Learning | |||
| Thank You For Choosing NextGen Learning | 00:00:00 | ||
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