Root cause analysis (RCA) is a structured problem-solving method used to identify the main reason behind an issue or incident. Instead of only addressing surface-level symptoms, it focuses on finding the actual cause so that the problem does not happen again. This makes processes more stable and reliable over time.
Course Curriculum
| Introduction | |||
| Introduction | 00:04:00 | ||
| The Fundamentals of RCA | |||
| The fundamentals of RCA | 00:08:00 | ||
| The Process of RCA7 | |||
| The Process | 00:02:00 | ||
| Step 1: Define the problem | 00:03:00 | ||
| Step 2: Collect data | 00:02:00 | ||
| Step 3: Identify possible causes | 00:02:00 | ||
| Step 4: Identify root causes | 00:01:00 | ||
| Step 5: Identify and implement solutions | 00:02:00 | ||
| Step 6: Monitor controls | 00:02:00 | ||
| Tools to Conduct an RCA7 | |||
| Tools to Conduct an RCA | 00:01:00 | ||
| Pareto chart | 00:04:00 | ||
| 5 whys | 00:06:00 | ||
| Fishbone Diagram | 00:04:00 | ||
| Drill down | 00:04:00 | ||
| FMEA | 00:09:00 | ||
| Issue / error Log | 00:05:00 | ||
| Other Points to Consider | |||
| Other points to consider | 00:14:00 | ||
| Close Out | |||
| Close out | 00:04:00 | ||
| Assignment | |||
| Assignment – RCA: Root Cause Analysis | 00:00:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||



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