Course Curriculum
| Supply Chain Management For Different Retail Formats | |||
| Lesson 01: Introduction Retail Customer Service Customer Service Mix | 00:08:00 | ||
| Lesson 02: Customer Service Pyramid Customer Service over Retail Life cycle | 00:07:00 | ||
| Lesson 03: Ways to improve Customer Service for a Retailer | 00:09:00 | ||
| Lesson 04: Order Management Process Concept of Perfect Order | 00:06:00 | ||
| Lesson 05: Multi Channel Retailing | 00:09:00 | ||
| Lesson 06: Retail Returns Reverse Logistics | 00:08:00 | ||
| Lesson 07: Reverse Logistics process | 00:11:00 | ||
| Lesson 08: Retail Loyalty Programmes | 00:08:00 | ||
| Lesson 09: Retail kiosk advanced payment technologies conclusion | 00:09:00 | ||
| Order Your Certificate | |||
| Order Your Certificate | 00:00:00 | ||



All Courses for £49


